Refund & Return Policy – KurtiCrush.com
Thank you for shopping at KurtiCrush.com! We take great pride in delivering high-quality ethnic wear. If you’re not completely satisfied with your purchase, we’re here to help with a clear and customer-friendly return and exchange process.
Return Eligibility
We accept return requests under the following conditions:
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Return requests must be raised within 7-10 business days after a successful quality check of the delivered product.
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The product must be unused, unwashed, and in its original packaging with all tags intact.
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Items must be returned in the same condition as delivered, without any damages, stains, or odors.
Non-Returnable Items
We do not accept returns for the following:
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Products purchased during sale or discount offers
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Items showing signs of wear, wash, or damage
Exchange Policy
We understand that sizing can vary, and we’re happy to help!
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Size exchanges are accepted if the requested size is available in stock.
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If the size is unavailable, you may opt for store credit or choose another item of equal value.
Note: We do not accept returns for size-related issues — only exchanges are allowed.
Refund Process
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Once we receive the returned product, our team will perform a quality check.
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Upon successful inspection, your refund will be processed within 5–7 business days.
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Refunds are made to the original payment method (Razorpay, UPI, card, etc.)
How to Initiate a Return or Exchange
To request a return or size exchange, please contact our support team:
Email: info@kurticrush.com
Please include your Order ID and reason for return or exchange.
❗Important Note
KurtiCrush reserves the right to reject returns that do not meet the eligibility criteria mentioned above.