KURTICRUSH
Frequently Asked Questions
Find answers to the questions we receive most often. If you still need help, our support team is just a message away.
Products
Yes. Every KurtiCrush kurti is made from pure cotton for breathable, comfortable everyday wear.
Our collections are inspired by Jaipur craftsmanship and thoughtfully designed for modern everyday style.
We make every effort to display accurate colours, but slight variations may occur due to screen settings and lighting.
Please refer to the Size Guide available on every product page before placing your order.
Orders
Orders can only be cancelled before they have been shipped.
Please contact us immediately. We’ll try our best if the order has not yet been processed.
Once shipped, you’ll receive tracking details via email or SMS.
Shipping
Yes. We offer free shipping across India.
Orders are processed within 1–2 business days and usually delivered within 3–7 business days.
We currently ship through Delhivery.
Returns & Exchanges
We do not accept returns for change of mind or personal preference.
Yes. Size exchanges are available within 7 days of delivery, subject to product availability.
Contact us within 48 hours of delivery with photographs and a complete unboxing video. We’ll review your request and provide a suitable resolution.
Payments
UPI, debit cards, credit cards, net banking, and Cash on Delivery.
Yes, subject to courier service availability.
Yes. Online payments are securely processed through Razorpay.
Care Instructions
Hand wash separately in cold water using a mild detergent. Dry in shade to help preserve the fabric and print.
A gentle machine wash may be suitable, but hand washing is recommended for the best longevity.
Still Need Help?
We're Happy to Help
Reach out to us for any questions about orders, sizing, or styling. We're here for you.
- info@kurticrush.com
- +91 75974 65743